When will my order ship?
Orders usually ship within 24 – 48 hours.
Where do you ship?
We are currently shipping to:
– United States (US)
– Dominican Republic
– New Zealand
– United Kingdom (UK)
What shipping rates and methods are available?
The default shipping method for all U.S. orders is USPS First Class® and is offered free of charge for orders $20 and up. Standard shipping is offered at a flat rate of $3.99 for orders below $20. Express domestic shipping is offered at $6.95.
International orders are shipped via DHL at a flat rate of $6.99-8.99
How long does delivery take?
Depending on the shipping method selected at check out you can expect your order to be delivered within 3 to 7 business days following its confirmation. International orders take 8-14 days.
When is the amount debited from my credit card?
Your credit card will be debited when we ship your package.
Do you offer free return labels?
We will gladly accept any merchandise purchased from our Online Store free of charge. To receive free return shipping, please contact us using the contact widget on the right corner of the screen to request a prepaid return label. Please note that this applies only to online orders from valid US addresses.
What’s your refund policy?
You can return your items within 100 days of purchase and receive an unconditional full refund. Please allow 5 business days for receipt and processing of your returned merchandise; a credit will be issued in the original form of payment.
To cancel an order after it has been submitted, please contact Customer Service immediately.
If the order has already been processed and you would still like to cancel your purchase, please follow the return instructions after receiving your package.